Privacy Policy
Privacy Statement for Vi-Care NL
At Vi-Care NL, we value your privacy and are committed to protecting your personal data. This privacy statement outlines how we collect, use, share, and safeguard your information when you participate in our weight loss programs and use our services. We ensure that your data is handled in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. Who We Are
Vi-Care NL is a company offering personalized weight loss programs that include medical guidance, injections, and lifestyle coaching. Our registered office is at Korte Leisedwarsstraat 12, 1027RC Amsterdam, NL. For questions regarding our privacy practices, you can contact us at hello@vi-lifestyle.nl.
2. What Personal Data Do We Collect?
We collect and process the following categories of personal data:
- Identification Information: Name, Date of birth, Gender, Contact details (email, phone number)
- Health Data: Medical history, Weight, Treatment plans and other relevant health information
- Payment Information: Billing details (such as bank or credit card information)
- Website Data: Information collected from your use of our website including IP addresses, browser type, and cookies (as outlined in our Cookie Policy)
3. How Do We Use Your Personal Data?
We use your personal data for the following purposes
- Provision of Services: To develop and provide tailored weight loss treatments, monitor your progress, and ensure your treatment plan is suitable.
- Medical Guidance: To communicate with healthcare professionals who are involved in your care.
- Payment Processing: To handle your payments for the program.
- Communication: To send you information regarding your treatment, reminders, and updates.
- Legal Obligations: To comply with legal requirements and resolve any disputes.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds
- Consent: For processing your health data, we rely on your explicit consent, which you may withdraw at any time.
- Contract: We process your data to perform the weight loss program contract between you and Vi-Care NL.
- Legal Obligations: Some data is processed to comply with legal obligations such as medical record-keeping.
5. Who Do We Share Your Data With?
We may share your personal data with:
- Healthcare Providers: Medical professionals, including doctors and pharmacies, involved in your care.
- Payment Processors: Third parties for handling financial transactions.
- Regulatory Authorities: If required by law, we may disclose data to government authorities.
- Third-Party Service Providers: Companies providing IT, analytics, or customer service on our behalf, under strict data protection terms.
6. International Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure such transfers are protected by appropriate safeguards such as standard contractual clauses approved by the European Commission.
7. How Long Do We Keep Your Data?
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Health data related to your treatment will be kept for a minimum of 15 years as required by Dutch law.
8. Your Rights
Under GDPR, you have the following rights:
- Right to Access: You can request a copy of your personal data.
- Right to Rectification: You may request corrections to inaccurate or incomplete data.
- Right to Erasure: You may request the deletion of your data in certain circumstances.
- Right to Data Portability: You can request your data in a machine-readable format to transfer to another service provider.
- Right to Object: You may object to the processing of your data in some cases.
- Right to Restriction: You can request that we limit the processing of your data in certain situations.
- Right to Withdraw Consent: You can withdraw your consent for data processing at any time.
To exercise any of these rights, contact us at hello@vi-lifestyle.nl.
9. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. This includes encryption, firewalls, and secure data storage.
10. Cookies
We use cookies to enhance your experience on our website and to analyze site traffic. You can control your cookie preferences through your browser settings.
11. Changes to This Privacy Statement
We may update this privacy statement from time to time. Any changes will be posted on our website, and where appropriate, we will notify you via email or other channels.
12. Contact Us
If you have any questions or concerns regarding this privacy statement or our data practices, please contact us at hello@vi-lifestyle.nl. By using our services, you acknowledge that you have read and understood this privacy statement and agree to the processing of your personal data as described.